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Handcrafted Ceramic Lighting Fixtures
800-664-4204

Privacy

A19 inc. (herein, “A19”, “we”, “our”, “us”) owns and operates this website, www.a19.com. A19 recognizes that you care about how information about you is used and shared. A19 is committed to safeguarding your privacy online. We have created this Privacy Policy to inform you of how your personal information will be treated as you make full use of the website.

Collecting Information

Our primary goal in collecting user information is to enhance your experience on our website. We collect and store information that you enter into this website. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: billing address, shipping address, email address and telephone number. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information may also be used to contact you for customer service or about special offers and new site features, unless you have opted not to receive promotional communications in connection with this website.

Your Information

You can edit your A19 account information at any time. You can delete your account by contacting A19.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you in order to do their jobs. A19 does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
  • We provide the information to trusted partners who work on behalf of or with A19 under confidentiality agreements. These companies may use your personal information to help A19 communicate with you about offers from A19 and our marketing partners. However, these companies do not have any independent right to share this information.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of A19’s terms of use, or as otherwise required by law.
  • The ownership of A19.com changes at some point in the future. In the event of a sale, merger, public offering, bankruptcy or other change in control of A19 inc. and/or A19.com your information may be shared with the person or business that owns or controls this site. Opting out of receiving information from third parties will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information. In this event, A19 will notify you before information about you is transferred and becomes subject to a different privacy policy.

Policy Updates

A19 may update this policy. If we make any material changes to this Privacy Policy, we will post a notice on this website notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this website periodically to see if any recent changes to this Privacy Policy have occurred.