ANSWERS TO COMMONLY ASKED QUESTIONS

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Learn More About A19

A: A19 is a woman-owned and operated ceramic lighting manufacturing company based in Ontario, California. While our name comes from the common household light bulb, our business is unique. Our pride in ownership can be seen in each handcrafted fixture, as is our dedication to your total satisfaction. We enjoy being a part of every aspect of the business– from creating original designs to delivering those fixtures to you.

A: Yes. Every ceramic pendant and wall sconce is designed, molded, fired, sanded, finished, assembled and shipped from our Southern California studio.

The Basic Details

A: Yes. We are happy to work with you. A19 products are also sold through a network of knowledgeable lighting showrooms and distributors. If you are a distributor and are interested in providing A19 products, please contact us.

A: A-19, Inc. warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home, that the ceramic fixture will be free from defects in material and workmanship when properly installed and under normal conditions of use. Other purchasers (including purchasers for industrial, commercial and business use) are warranted for a period of 5 years from the original date of purchase.

A19 Primary Color stacked on top of the A19 secondary color

Why Ceramic Light Fixtures Are Unique

A: Ceramic fixtures are versatile and very, very durable. For example, we can create the look of corroded copper without you having to worry about deterioration. And because ceramic is resistant to rust and corrosion, it’s the perfect material to use in any environment, especially salty and moist areas. They are opaque so you will not see any cobwebs or dead insects illuminated through the shade. The shade is also glare resistant.

What Makes A19 Light Fixtures Unique

A: A19 fixtures with a depth of 4-inches or less meet the projection requirements set forth by the Americans with Disability Act (ADA). You may only be concerned about ADA if you’re selecting fixtures for a public space.

A: Most A19 wall sconces may be installed in any orientation. Some of our fixtures are shown flipped as “downlights” specifically to be used in exterior Wet Locations.

A: A19 pendants are supplied with 6 feet of cord to be cut to the desired length upon installation. Longer lengths are obtainable for an additional charge. Contact us for availability

A: Our corner wall sconces are able to mount on either the right or left side.

A19 Primary Color stacked on top of the A19 secondary color

Customizing Of Your Light Fixture

A: Absolutely! We are happy to make our light fixtures ANY color.If you don’t see something in the wide variety of choices that we have suitable for your application, just ask and we’ll create it for you! As a result, you’ll find that A19’s pendants and wall sconces will add beauty to any décor.

A: Yes. If you would like to paint your fixtures, choose any style from the Islands of Light collection without specifying a finish. You will receive your fixture in unfinished bisque. You may easily paint bisque with any latex or acrylic paint. No primer is necessary unless you are using an oil-based paint.

A: Painting a bisque fixture is simple. You may paint any of our fixtures with most indoor or outdoor grade wall paint. For the ease of clean-up, etc. we recommend water based paint. Should you choose oil based paint (e.g. a can of spray paint), seal the outside of the fixture first with an appropriate primer. We do not recommend painting the interior. Painting instructions are included with each fixture.

A: While bisque is beautiful and completely usable in its natural state, you may choose to paint or lacquer your fixture to seal the ceramic surface and to make cleaning easier (recommended for exterior applications). If you choose to leave the ceramic bisque unfinished, you may clean it by gently sanding the surface with fine-grained sandpaper. Care and maintenance instructions are included with each fixture.

Diffusers For Your Light Fixture

A: Normally, sconces are mounted above eye level so that the bulb and socket are not visible; however, in the instance that you may see down into your fixture, you may want to order a sconce with a diffuser. Diffusers are frosted lenses attached to the top of the fixture to conceal the view of the bulb. Diffusers are for cosmetic purposes; they do not protect the fixture from water. Diffusers are not sold separately.

A: No. A diffuser’s purpose is cosmetic only. The function is to prevent one from seeing down inside of an open-top fixture (e.g. in stairways). Diffusers are not sold separately and will not waterproof your fixture. For Outdoor/Wet locations, you must select a fixture that is available with the Outdoor/Wet location option.

A: No. A diffuser must be specified at the time you order your fixture. We custom build and attach the diffuser to the fixture. You will also notice that the maximum wattage and lamp type usually changes with the addition of a diffuser. Diffusers cannot be added later.

A19 Primary Color stacked on top of the A19 secondary color

Lamping Options And Meanings

A: Most of our standard fixtures, with some exceptions, come with E26 medium base screw shell sockets and accept standard incandescent, halogen and LED light bulbs. We also offer a GU24 base socket and Energy Star Rated LED bulbs. If you don’t see an option you’re looking for and/or have a specific request, please contact us.

Damp, Outdoor and Wet Meanings

A: All A19 finishes are suitable for exterior use. Our acrylic and faux finishes start with a durable cross-linked acrylic foundation. Additionally, each faux finish is sealed with a clear cross-linked acrylic coating to protect the finish.

A: All A19 fixtures are UL listed for Damp Locations. You may use them in any setting as long as no water directly touches or enters the fixture. Because ceramic is resistant to rust and corrosion, our fixtures are ideal for a variety of environments.

A:Please consult your electrician for local building codes.

A19 Primary Color stacked on top of the A19 secondary color

Cleaning of A19 Light Fixtures

A: For bisque, smudges can be removed by lightly sanding with 150-grit sandpaper. Do not use liquid cleaners on the highly porous bisque surface. For fixtures with a finish, you may dust or wipe clean with a non-abrasive damp cloth or sponge.

A: The possibilities at A19 are virtually limitless. Cut-outs can add character and effect. They are a relatively simple customization. Contact us for more information.

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